Staff Spotlight: Leslie Fuentes
The Berkley Group would like to welcome Leslie Fuentes, MBA, ITIL to their growing team. Leslie joins the Berkley Group as an IT Executive Manager. Most recently, Leslie was IT Director for the City of Hampton, Virginia. Working in IT since the early 80s, Leslie fell in love with technology’s ability to help communities and businesses to work better and more efficiently. “It was like magic,” she said, and now Leslie has brought that magic to the Berkley Group. As an organization, our goal is to provide full service consulting to local governments – our toolbox now includes IT expertise.
Get to know Leslie:
What was your favorite job?
I loved working at the City of Hampton. I really enjoy being involved in local government because you could see the impact you had on citizens. Working in IT, especially, we were able to create new and different ways to engage our citizens and make their local government accessible to them. For instance, we introduced clicker polling during our budget sessions. It was one of the most successful and easy ways to gather community input on where the City should be spending money.
What is your least favorite work task?
My least favorite work task was always writing the budget. You’d spend so much time writing and budgeting and then it got cut!
What is your favorite work task?
By far, my favorite work task was always talking with end users [Editor’s Note: For those of you who don’t speak IT. An end user is the customer, the person that actually uses a software or device.]I always felt like I accomplished something knowing that my work was useful to other people.
What is the biggest challenge in your field of work?
It changes so fast. It can be hard to keep up.
What were your biggest accomplishments or success stories?
Under my direction, the City of Hampton was one of the first communities to embrace cloud services. It allowed us to provide more services with less internal management.
What interests you about your position with the Berkley Group? What do you hope to accomplish?
Technology has the ability to improve the functionality of local government in so many ways. I want to see technology work for communities and integrate it across the various services they offer citizens.
What do you do when you’re not working?
I love to swim, go horseback riding, and my creative outlet is upcycling furniture. Despite objections from my husband, I love finding old pieces at Goodwill or other thrift stores and taking them home to refinish.
Leslie lives in Williamsburg with her husband and has two daughters - one lives in Massachusetts, the other in California.